COMPLAINTS

If There is a Problem with your Product

If you have any questions or complaints about your product, please contact our Customer Service Team through this webpage.

In certain circumstances you will have a legal right to reject a faulty product. If you are entitled to reject a product and you wish to exercise that right, you must either return the product in person to the Brompton store where you collected it (if applicable), send it back to us, or (if it is not suitable for sending) allow us to collect it from you. We will pay the costs of postage or collection.

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We’ve shaped our bike to fit your life. Just how it should be. 

Our brand new service is designed with your lifestyle in mind. It’s the quickest way to enjoy the Brompton Bike your way. 

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Ride your Brompton your way

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Pick up your bike from one of our docks. (Home / Work delivery coming soon)

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All good things don’t come to an end. Renew your subscription or get discount on a new Brompton