If There is a Problem with your Product
If you have any questions or complaints about your product, please contact our Customer Service Team [email protected]
In certain circumstances you will have a legal right to reject a faulty product. If you are entitled to reject a product and you wish to exercise that right, you must either return the product in person to the Brompton store where you collected it (if applicable), send it back to us, or (if it is not suitable for sending) allow us to collect it from you. We will pay the costs of postage or collection.
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Brompton Subscription is designed with your lifestyle in mind. It’s the quickest way to enjoy the Brompton Bike your way.
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